Reviews & case studies

Plumbing Reviews & Case Studies

Don’t just take our word for it. Read what customers say about us on Google and see real jobs we’ve completed across Brisbane and South East Queensland.

Google
Google star 1Google star 2Google star 3Google star 4Google star 5
4.8
Top Rated Service
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
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24/7 EmergencyResponse, any day
Fully Licensed& insured · QBCC
Upfront PricingFixed price first
Workmanship100% guarantee
1-Hour ResponseWhere available
Finance for homeownersSubject to approval

The short answer

Can you trust our reviews?

The Plumbing Gang is rated 4.8 on Google. Its case studies are written up from real job records and show the problem, what the plumbers found, the fixed-price options offered and the work completed, identified by suburb only. They cover jobs across Brisbane, Logan, Ipswich, Moreton Bay and surrounds.

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Available 24/7 across Brisbane and South East Queensland, with fixed-price options before any work starts.

Real jobs, real feedback

Where our reviews and case studies come from

Every case study on this page is written up from our own job records. We describe the problem, what we found, the options we gave and the work we did, and we only mention the suburb, never the customer’s name or personal details.

Our reviews come straight from Google, where The Plumbing Gang is rated 4.8. They’re written by real customers in their own words, good and bad, and we read every one of them.

Seen a job like yours? Call The Plumbing Gang on 1300 671 525.

At a glance

What you can expect from The Plumbing Gang.

Customer reviews

Rated 4.8 by Brisbane Homeowners

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.81521 reviews
4.8Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1521 reviews
Posted on Google Google
Emily Durban profile picture
Emily Durban
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Reagan came out to our property today to assist with a gas tank leakage. He was super detailed and thorough with his work, going above and beyond to ensure we were sorted and happy with the service. He displayed patience when explaining what he was doing step by step and offered fantastic education around what he was doing and potential hazards to watch out for. Great worker to have under your wing plumbing gang! Definitely recommend their service for anyone out there looking for a trusted and reliable company.
Posted on Google Google
amelia westfield profile picture
amelia westfield
19 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service and lovely Crew - Reagan came out to look at some stuff for us and was fantastic. Highly recommend
Posted on Google Google
Ash H profile picture
Ash H
18 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really happy with the service from The Plumbing Gang. Friendly team, great communication and quality workmanship. Would definitely use them again!
Posted on Google Google
beathan whitworth profile picture
beathan whitworth
10 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Definitely recommend
Posted on Google Google
jini han profile picture
jini han
9 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend really saved the day with an emergency repair thanks for all your help guys
Posted on Google Google
Josiah C profile picture
Josiah C
9 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Awesome service, thanks heaps guys
Posted on Google Google
Matt Forrest profile picture
Matt Forrest
9 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really good service would recommend
Posted on Google Google
Jess Marmin profile picture
Jess Marmin
9 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service by The Plumbing Gang! Same day service to fix a blocked toilet and Ben did a fantastic job and was lovely to speak to! Very thorough and transparent the entire process which was greatly appreciated. Thanks Ben! Would absolutely recommend
Posted on Google Google
Richard Tinsley profile picture
Richard Tinsley
8 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Super solid work and extremely friendly crew.
Posted on Google Google
FaEpe Feao profile picture
FaEpe Feao
3 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had a leaking shower had the plumbing gang come out Josh was fantastic and fixed our problem quickly and affordable, highly recommend.
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Case studies

Hot Water

Plumber showing hot water options on a tablet

Case Study: No Hot Water? Gas Unit Replaced Same Day in Coorparoo

A Coorparoo family woke up to no hot water from their old gas continuous-flow unit. Our plumber was there that morning and had a new system running by early afternoon.

Plumber with a new external hot water system

Case Study: Running Toilet and Hot Water Valves Fixed in Riverhills

A Riverhills homeowner called about a toilet that kept running. Our plumber fixed it at a fixed price, then came back to replace the hot water valves when the relief valve started leaking.

Plumber servicing a heat pump hot water system

Case Study: Leaking Hot Water System Replaced Same Day in Hendra

A Hendra homeowner found their hot water system leaking from the bottom. We replaced it with a new stainless steel unit the same afternoon.

Plumber adjusting a hot water unit

Case Study: Leaking Hot Water System Replaced Same Day in Raceview

A Raceview hot water system started leaking from the top. We drained it, replaced it and had hot water back on the same afternoon.

Plumber beside a gas continuous-flow hot water unit

Case Study: Old Gas Hot Water System Replaced in Albany Creek

An Albany Creek home’s old pilot-light gas hot water system stopped working. We replaced it with a new gas storage unit and a new LPG regulator.

Plumber with a heat pump hot water installation

Case Study: Gas to Heat Pump Hot Water Changeover in Redbank Plains

A Redbank Plains household wanted to get off gas. We replaced their gas hot water with an integrated heat pump and installed a new electric cooktop.

Plumbing Gang emergency plumbing van

Case Study: No Hot Water Fixed for a Shop in Upper Mount Gravatt

A retail shop in Upper Mount Gravatt had no hot water from a two-year-old system. We replaced the faulty parts instead of the whole unit.

Case studies

Drains

Plumbers digging to repair an underground pipe

Case Study: Damaged Sewer Under a Bathroom Repaired and Relined in Laidley

A Laidley home had a blocked downstairs drain and gurgling upstairs sinks. We found a damaged sewer under the bathroom, then repaired and relined it.

Plumber with drain jetting tools

Case Study: Overflowing Restaurant Drain Cleared the Same Evening in South Brisbane

A South Brisbane restaurant had a drain overflowing during trade. Our plumber was there that afternoon and had it cleared and checked the same evening.

Plumber at a drain repair site

Case Study: Tree Roots Cleared and Grey Water Drain Repaired in Cashmere

Tree roots had broken into a grey water drain in Cashmere. We found the damage with a CCTV camera and repaired the pipe the next day.

Case studies

Leaks & Water Damage

Plumber working on a bathroom basin

Case Study: Leaking Bathroom Sink Fixed Same Morning in Parkinson

A Parkinson homeowner found water leaking under the bathroom sink. Our plumber was on site that morning, fixed the leak and fitted flood guards so it can’t happen again.

Plumber feeding a drain cable into a sewer line

Case Study: Burst Ceiling Pipe Repaired Same Day in Waterford

A Waterford homeowner came home to water pouring through a ceiling light. Our plumber traced the leak to rodent-damaged pipework and had it repaired the same day.

Plumber working on pipes under a kitchen

Case Study: Underground Water Leak Found and Fixed in Thornlands

A Thornlands home had a water meter that kept ticking over and water pooling next door. We traced the leak under a tiled path and repaired it.

Case studies

General Plumbing

Plumber using a drain machine outside a home

Case Study: Noisy, Moaning Pipes Fixed in Springwood

A Springwood homeowner kept hearing a loud moaning sound in the walls. We traced it to worn tap parts and fixed it in a single visit.

Plumber repairing a shower mixer

Case Study: Overflowing Toilet Cleared the Same Afternoon in Heritage Park

A Heritage Park family’s toilet was blocked and overflowing outside. Our plumber arrived that afternoon and had the line cleared and checked before dinner.

Case studies

Water Quality

Hot water system valves and pipework

Case Study: River Water Filtered for a Fernvale Home

A Fernvale home on a river water supply had sediment coming through the taps. We fitted a backwashing filter to protect the home’s water lines.

Case studies

Commercial

Glass shower screen and tiles

Case Study: Hotel Shower Leaks Traced and Fixed in Newstead

Water was coming through ceilings in a Newstead hotel. We traced it to failed shower grout, then regrouted with epoxy and replaced the shower screen.

Plumbing Gang plumbers with their work ute

Case Study: Workshop Urinal and Toilets Upgraded in Yatala

A Yatala workshop needed its urinal replaced and better-performing toilets. We fitted an electronic urinal flush controller and new cisterns.

Case studies

Roofing & Gutters

Roof plumber working on gutters

Downpipe Replaced and Roof Penetration Sealed in Regents Park

A downpipe ran from the upper roof through a lower roof and inside a wall. We inspected the stormwater by camera, installed a new downpipe and sealed the roof penetration.

Stormwater drain grate

Gutter Section Replaced in Drewvale

As the final stage of a larger job in Drewvale, we replaced a damaged section of gutter, following earlier drain jetting and a CCTV inspection.

The Plumbing Gang branded ute in Brisbane

Gutters Cleared and Custom Channel Drain Installed in Holmview

Overflowing gutters and stormwater running onto a Holmview property. We cleared the gutters and installed a custom concrete channel drain in one day.

The Plumbing Gang service ute

Metal Roof Leak Found and Resealed in Forest Lake

A Forest Lake homeowner had water getting in during rain. We traced the leak on the metal roof, sealed and re-screwed it, and cleaned out the gutters.

Local jobs

Case studies by suburb

Real jobs from our records in each suburb. Tap a suburb to see the job and local services.

FAQs

Common Questions

Yes. Every case study is based on a real job from our own job records. We only identify the suburb to protect our customers’ privacy.

Our reviews come from Google, where The Plumbing Gang is rated 4.8.

Absolutely. We’d love to hear about your experience. Search for The Plumbing Gang on Google and leave a review there.

Most likely. We cover Brisbane, Logan, Ipswich, Moreton Bay, the Redlands, the Lockyer Valley and Toowoomba. Call 1300 671 525 to check.

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